VISUAL Message Center:
TCP/IP Services Agent

In just a few years, networked services using TCP/IP have become mission critical. When email, your Website or the Intranet goes down, your business stops. Other devices such as routers and printers need to be continuously monitored to ensure that there are no network bottlenecks.

VISUAL Message Center's new TCP/IP Services Agent allows you to continuously monitor the status of all your networked devices and services, detecting problems, slow downs, and measuring total downtime. The agent continuously checks the health of POP3 and SMTP email servers, as well as "pinging" or checking port availability of any networked device — locally or over the Internet.

You can even retrieve new messages from a POP3 account — valuable for detecting errors in devices that send emails to communicate operating problems. Operating status messages can be viewed from the TCP/IP Services Agent Java console, or can be managed from the VISUAL Message Center Console, allowing full alert and automation capabilities.

Technical Overview

Run any number of service checkers on local networks or Internet, including:

Check any type of host — regardless of operating system, device type
Use IP addresses or DNS; e.g., mail.tango04.com
POP3 email server:

Check availability, response times
Check mailbox access, user profile, password
Check mailbox by size or number of messages
Download messages — redirect to VISUAL Message Console

SMTP email server:

Check availability, response times
Check access, user profile, password
Check send message

Check networked services, check port, response times:

Web servers (HTTP)
FTP
Telnet
Client Access
Third party applications — ERP, CRM, etc.

Ping networked devices:

Printers
Routers
Disk subsystems
SAN storage, etc.
Check availability, response times

VISUAL Message Center Agents/Modules
Smart Console	Centralizes the collection and management of information from all networked servers and agents
Notifier	Ensure high system availability with two-way SMS messaging and escalation lists
iSeries Server Agent	Collects and manages batch messages from any iSeries message queue (e.g., QSYSOPR). Monitors job activity and status, job queues, devices, history log (QHST)
Server Agent for Windows^®	Collects and manages application, system and security events from any Windows server (NT, 2000, XP)
iSeries Interactive Agent	Collects and manages all interactive iSeries user error messages
iSeries Performance Agent	Collects and manages critical performance parameters from iSeries servers. Includes powerful graphical console
iSeries Security Agent	Detects and audits possible threats to system and data integrity
iSeries Support Agent	Remote problem diagnosis tool for operators. Provides unique capabilities for resolving problems in production processes
TCP/IP Services Agent	Monitors availability and performance of any networked TCP/IP service, including POP3 email, SMTP, FTP more. Includes graphical Java console
Reporting System	Create over 40 graphical historical reports of your systems direct from the Smart Console. Reports on performance, events, systems usage, security, errors, users, and more.