VISUAL Message Center^™

New! Centralized iSeries and Windows^® Server Monitoring

VISUAL Message Center provides an incredibly easy way to cope with increasing workloads and complexity. It monitors, handles and notifies you in real time of any event, performance issue, security breach or application problem that could impact the operating health of your iSeries (AS/400) and Windows servers, as well as networked services such as your corporate Website. Plus, our problem solving tools can save you more time than any competitive solution.

VISUAL Message Center is unique in that it provides an enterprise-wide solution that is accessible for small- and medium-sized companies, offering dedicated iSeries functionality at a fraction of the cost and complexity of enterprise management "frameworks."

The VISUAL Message Center suite is made up of various integrated product modules, divided into two categories:

Agents: Run on individual iSeries or Windows servers monitoring specific technology activity areas (e.g., system messages, performance data, TCP/IP services) and delivering information to connected management consoles.

Consoles: Centralize the collection and management of information from multiple agents on multiple servers, offering a graphical interface for operators, with Business Views, automation, alerting capabilities, SNMP integration, and more.

Amazing New Features!

Among the dozens of innovative features of the new version 5.0 are:

Customizable Object-Oriented Business Views: Users can classify events into understandable, real world objects such as "Printer," "Router," or service entities such as "Web back end" and create a hierarchy among them with drag and drop simplicity. Components can be reused and moved into other groupings, so if a Router affects diverse services, it is possible to see it in the business map.
Openness: VISUAL Message Center 5.0 can add custom code to enhance its business rules, and receive and send events in different industry standards, like SNMP, WMI, DLLs, etc. It also can receive messages from Unix, Linux, and Windows platforms so Operators can have a 360 degrees vision of their environment.
Encapsulated Knowledge: Event management knowledge can be encapsulated so most common actions can be automated, and those that require manual intervention can be made self-explanatory and point to HTML, Word or multimedia documents so the mean time to resolution can be reduced.
Scalability: Thanks to its exclusive, memory resident event database and the revamped Expression Analyzer, which can process more than 700,000 business rules per second, version 5.0 offers unmatched scalability.
High Availability: Version 5.0 improves its Secure Handshaking and SmartReconnect features with an event buffer to avoid data losses even when there is a network failure or the iSeries is rebooted.
Real Time Event Navigator: Ability to surf the historical database in real time, making the location of a past event very efficient.
Improved Reporting: New SLA reports help users understand top issues and shows performance parameters to upper management.
Revamped Interface: Version 5.0 improves usability with several changes in the User Interface, Graphical Business Rules Editor, and more, further reducing the learning curve.

Product Features at a Glance

iSeries and Windows Server Health Monitoring:

System and Application messages
Performance metrics
Critical job and process status
Security and system integrity, auditing
User error tracking
Device status (e.g., comm lines, interfaces, printers)

Additional Multi-Platform Monitors:

TCP/IP services monitoring (e.g., SMTP, POP3, FTP, more)

Central Graphical Console:

Automation of common tasks (e.g., message replies, command actions)
Alert actions: two-way cell phone (SMS), email, audio, video
SNMP integration

VISUAL Message Center Agents/Modules
Smart Console	Centralizes the collection and management of information from all networked servers and agents
Notifier	Ensure high system availability with two-way SMS messaging and escalation lists
iSeries Server Agent	Collects and manages batch messages from any iSeries message queue (e.g., QSYSOPR). Monitors job activity and status, job queues, devices, history log (QHST)
Server Agent for Windows^®	Collects and manages application, system and security events from any Windows server (NT, 2000, XP)
iSeries Interactive Agent	Collects and manages all interactive iSeries user error messages
iSeries Performance Agent	Collects and manages critical performance parameters from iSeries servers. Includes powerful graphical console
iSeries Security Agent	Detects and audits possible threats to system and data integrity
iSeries Support Agent	Remote problem diagnosis tool for operators. Provides unique capabilities for resolving problems in production processes
TCP/IP Services Agent	Monitors availability and performance of any networked TCP/IP service, including POP3 email, SMTP, FTP more. Includes graphical Java console
Reporting System	Create over 40 graphical historical reports of your systems direct from the Smart Console. Reports on performance, events, systems usage, security, errors, users, and more.