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 Headliners
TurnOver Includes Enforced Workflow!
The need for more accountability in software management procedures has mushroomed with the occurrence of SOX audits. As more and more customers have embarked on their SOX compliance projects, it has become increasingly important that TurnOver be able to support making mandatory the sequence of events you designate as your working procedure. With the June CD, TurnOver introduced support for enforced workflows, along with other major enhancements. | more
Three New Plug-Ins Now Available to WDSC Community
If you're using WDSC for native iSeries development, you'll want to download the latest version of the free RSE Extensions, which now include graphical iSeries source compare and merge editors, and support for managing data areas and displaying data queues. | more
Task Collaboration Debuts on TurnOver’s June CD
Task collaboration features that do not rely on a status code change have been introduced on TurnOver’s June CD. You’ll appreciate the ease with which you can work with others and, when implemented with the new email integration features (see the next article description), the simple logic of being able to do it via email while your task details stay in synch. | more
New Issue Tracking Feature Expedites Task Entry
ExpressDesk Email Integration (EEI) makes it possible for your helpdesk users to interact with TurnOver's issue tracking -- without ever cracking a client! | more
One TurnOver Customer’s Transition Story
Moving to the TurnOver 5.4 Eclipse Client
Here’s how one customer took the plunge from the green screen into the fully-featured new Eclipse-based TurnOver Client. | more
Regular Features and Columns
Customer Corner: Audit? Got It!
These days, everybody's getting audited by somebody. Consider scheduling a TurnOver Audit to help you pass muster. | more
Product Spotlight: SoftMenu Release 6.1 Is on Its Way
A new release of SoftMenu is due to be generally available in the fall. Read on for a description of the new features and functions soon to be released. | more
Meet Sales and Marketing: Jennifer Banuskevich
Jennifer Banuskevich helps make your SoftLanding Customer Service experience the very best it can be. | more
Announcements and Notices
Learn Smarter with SoftLanding Webinars
Get up to speed on the latest SoftLanding product features by signing up for one of our Web-based seminars. Quickly learn about new features, new products, or existing products you've never tried that could improve the way you work on a daily basis. Read on for session synopses and schedules. | more
© 2003 - 2006 SoftLanding Systems, Inc. Published by: SoftLanding Systems, Inc. 84 Elm Street, Peterborough, NH 03458 Chairman: Paul Schlieben. President: Steve Gapp. Editor-in-Chief: Mary Schoppmeyer. Newsletter Staff: Steve Elsemore, Deb Holmes, Sandy King, Mary Langen, Amy Lantz, Amy Lanza, Laurie LeBlanc. Contributors: Jason Anderson, Jennifer Banuskevich, Joe Baumgarten, Alison Bergeron, Ray Bernardi, Sandy Bibace, Susan Bradeen, Paul Burba, Diane Champagne, Joelle Cilley, Pat Condon, John Cooper, Doug Davie, Cal Deschenes, Barbara Dion, Pam Finnell, Leo Gemma, Stephanie Greene, Scott Ivey, Carol Leger, Bill Markulik, Alison Marro, Joan Miller, John Pearsall, Ed Phippard, Mark Phippard, Frank Richter, Paul Rogers, Cole Royal, Jason Rubenstein, Barbara Schieb, Marty Smith, Paul Thiel, Jeff Tickner, Susan Tochterman, Cheryl Wilder, John Zurich.
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